Dropshare User Guide

Use this page to create a support ticket.
We've moved our User Guide to kb.dropshare.app.

  1. Dropshare User Guide
  2. Possible errors and solutions

The recording did not contain any frames. Did you record a still part of your screen?

This error can occur wrongfully if Dropshare does not receive any frames from the macOS screen recording engine.

Possible resolutions are:

  • Re-adding Dropshare to the list of applications that are allowed to record the screen in the macOS Privacy preferences
  • Rebooting your Mac (this solves the issue almost always)

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